Are Claims about Nutritional Products Always Legitimate?

Nutritional products generally market themselvesbecause the supply of oranges to Britain dried up'.
based on what they contain and, even more so, on theIn 2001, Ribena and Ribena Toothkind launched an ad
amounts of the various substances they contain. Andcampaign with the phrase, 'Rich in Vitamin C, Rich in
its probably a safe bet to assume that, for the mostMemories', and went live on both TV and in Press
part, the average citizen simply accepts these claimscommunications.
at face value. After all, why would a company thatIn 2004, Devathasan and Suo executed their school
sells nutrition products make a false claim? "Somewhatexperiment and contacted GlaxoSmithKline, as well as
false" we naturally tend to assume, of course. Butthe Commerce Commission, to report their findings.
blatantly false claims from well known and establishedAlthough they received no response from the
companies? This is a hypothetical that we tend to ruleBritish-based pharmaceuticals and healthcare
out as we walk down the aisle of a heath food storecompany, prosecutors brought charges against
or wander about in the vitamin section of a largeGlaxoSmithKline this month in an Auckland court.
retailer.Headquartered in the UK and with operations based in
Unfortunately, as one case so clearly demonstrates,the US, GlaxoSmithKline is one of the industry leaders,
nutritional claims from food and drink companies maywith an estimated seven percent of the world's
not always be legitimate.pharmaceutical market. They market products such as
In a recent example that puts our trust in such things tothe smoking replacement Nicorette, Aquafresh
a test, high school students Anna Devathasan andtoothpaste, paracetamol-based pain reliever Panadol,
Jenny Suo, age 17, did an experiment three years agoand state on their website that Ribena is a 'nutritional
with their favorite soft drink, Ribena, and found thathealthcare drink'.
although Ribena's claim to fame was having 'four timesThe company has admitted that they misled
the vitamin C of oranges', there was no measurableconsumers about the content of vitamin c, a popular
amount of vitamin C to be found.antioxidant substance, in Ribena. The Australian
Ribena is the fourth biggest drinks brand in the UK andCompetition and Consumer Commission (ACCC) has
is sold in over 20 countries. A product of globalrequested that GSK change their package labeling to
pharmaceutical giant, GlaxoSmithKline, Ribena wasremove all references to vitamin C and to inform
created in the 1930's. The makers claim on theircustomers, via notices in retail outlets, of their
website that in the 1940's the product was 'rationedmisleading information.
during WW2 as a vitamin C supplement for children